Removing a Service Manager WorkItem using native PowerShell cmdlets and...
Hi everyone, this is Austin Mack from the Microsoft Service Manager support team. Recently I was asked how to remove a Service Manager WorkItem (Incident, Service Request, Change Request, Release...
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Monitoring Service Manager with Microsoft System Center Operations Manager
Microsoft System Center Operations Manager, along with the Service Manager management packs, provides an excellent monitoring platform for Service Manager. Many important pieces that are vital to...
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Service Manager now available in System Center 2016
Hi everyone! We are delighted to announce the availability of System Center 2016 Service Manager. This new release of Service Manager contains a wide array of additions & improvements- its faster,...
View ArticleExtending the support of platforms for SCSM 2016
Hi everyone! Thanks for sharing your feedback and experiences with the Service Manager 2016 deployment. We heard you, and to make your deployment and upgrade experience better, we are now extending the...
View ArticleTroubleshooting Service Manager work item (Incident, Change Request, Service...
Any time we see newly created work items stuck with a “New” status, it generally means that the Service Manager workflows are not processing or are processing slowly. Monitoring the “Minutes behind” of...
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KB: Configuration Manager 2007 client operations fail after you install a May...
We have released a new KB article Configuration Manager 2007 client operations fail after you install a May 2017 security update for Windows Server 2008 R2 which contains a solution to the following...
View ArticleSystem Center 2016 now supports TLS1.2 security protocols
TLS 1.2 is the secure way of communication suggested by Microsoft with best-in class encryption. SSL and early TLS are not considered strong cryptography and cannot be used as a security control....
View ArticleSystem Center Service Manager (SCSM) Authoring Management Pack tips and best...
When using the SCSM Authoring Management Pack, follow these tips and best practices for best results. These are not always presented in order, so please read through this post before setting up your...
View ArticleIn case you missed it! The latest System Center release, version 1801, is here.
In February we announced that System Center, version 1801 was now available. It’s the first release in our new Semi-Annual Channel and delivers new features and enhancements based on customer...
View ArticleUpdate Rollup 5 for System Center 2016 Service Manager is released
Update Rollup 5 for System Center 2016 Service Manager is now available. See the article Update Rollup 5 for System Center 2016 Service Manager for a description of issues that are fixed and the...
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